FAQs

Q: What forms of payments do you currently accept for your services?

A: We accept cash, checks, and all major credit cards, providing you with flexible payment options for your convenience.

Q: How long has your company been in business?

A: We have been providing expert garage door repairs since 2018, accumulating four years of valuable experience in the industry.

Q: Do you offer any discounts or specials for your services?

A: Yes, we offer free estimates for our services, ensuring transparency and helping you plan your budget effectively. Additionally, we provide special discounts, including $30 for the service fee, and a 10% discount for returning customers and referrals.

Q: What are your hours of operation?

A: As a garage door specialist, we are available from Monday to Saturday, 9 AM to 7 PM. For urgent matters, we offer emergency services on Sundays, ensuring we are there for you when you need us most.

Q: Do you provide emergency services for garage doors?

A: Yes, we understand that emergencies can happen at any time. As a reliable garage door technician, we are available for emergency services 24/7, with a flat fee of $65 for 24-hour emergency assistance.

Q: What other services do you offer besides repairs?

A: In addition to repairs, we offer garage door spring replacement services to ensure the optimal functioning of your garage doors.

Q: Do you work directly with consumers or businesses?

A: We exclusively work directly with consumers, ensuring a personalized and customer-centric approach to our services.

Q: What type of services can I expect from your company?

A: Our company provides mobile services only, ensuring that our specialists come directly to you, bringing their expertise to your doorstep.

Q: Is there an overnight emergency service available?

A: Yes, for overnight emergencies, we offer 24-hour emergency service at a flat rate of $65.

Q: Can I expect fast and efficient service from your garage door technicians?

A: Absolutely! We take pride in our efficient service delivery, ensuring that our garage door specialists not only address your concerns promptly but also provide high-quality solutions for lasting results.

Q: Are there any additional fees for emergency services on weekends?

A: No, our flat fee for emergency services remains consistent, whether it’s a weekend or a weekday. We prioritize your safety and convenience without charging extra for urgent assistance.

When you need reliable and efficient garage door repair services, our team of garage door specialists in Killeen, TX is here for you. With a focus on transparency, personalized service, and 24/7 emergency assistance, we aim to exceed your expectations. Contact Dw Garage Door Repair at (254) 319-1738 for all your residential garage doors needs.